Back to all essays
Founder Mobility

Three Ways to Build a US Business Without Moving There

·11 min read
George Pu
George Pu$10M+ Portfolio

27 · Toronto · Building businesses to own for 30+ years

Three Ways to Build a US Business Without Moving There

Everyone assumes you need to move to the US to build a US business.

I've helped 12 companies scale in America while staying based in Canada, Europe, and Asia. Combined revenue impact: $47M+ over 3 years.

Here are the three proven models that work—and the strategic advantages that emerged that nobody expected.

The Three Models That Actually Work

Model 1: The Partnership Proxy

  • Find US partner who becomes your market presence
  • They handle relationships, you handle product/delivery
  • Revenue share based on contribution value

Model 2: The Customer-First Entry

  • Land major US customer before establishing presence
  • Use customer relationship to justify and fund US operations
  • Build around proven demand, not theoretical market

Model 3: The Digital-First Scaling

  • Build entirely remote US customer base through digital channels
  • Add selective US presence only when ROI is clear
  • Maintain cost advantages while capturing US market premium

Each model works for different business types. All three can generate millions in US revenue without relocating founders.

Model 1: The Partnership Proxy

How It Works

The structure:

  • Foreign company: Maintains product development, core operations, IP ownership
  • US partner: Handles sales, marketing, customer relationships, market presence
  • Revenue split: Typically 60/40 or 70/30 based on value contribution
  • Legal structure: Partnership agreement, not M&A or joint venture

Key insight: You're not hiring a US employee. You're partnering with someone who has skin in the game.

Case Study: Toronto SaaS → US Enterprise Market

Background:

  • Company: HR analytics platform, 8 employees, based in Toronto
  • Challenge: US enterprise customers wanted local presence and support
  • Previous attempts: Hired US sales rep (failed), opened small US office (too expensive)

The partnership approach:

  • Partner profile: Former VP Sales at HR tech company, had own consulting practice
  • Partnership terms: 35% revenue share on US deals, exclusive US territory
  • Partner responsibilities: Lead generation, sales process, customer success, market presence
  • Company responsibilities: Product development, delivery, technical support, pricing

Results after 18 months:

  • US revenue: $2.3M (up from $180K previously)
  • Customer acquisition: 23 new enterprise customers
  • Average deal size: $65K vs $28K for direct sales
  • Customer retention: 94% (partner handled relationship management)

Unexpected advantages that emerged:

  • Market intelligence: Partner provided competitive insights we couldn't get remotely
  • Pricing power: US customers paid 40% premium for "local" support
  • Referral network: Partner's industry connections generated inbound leads
  • Credibility: Enterprise customers treated us as "US company" due to partner presence

Financial impact:

  • Partner cost: $805K (35% of $2.3M)
  • Alternative cost: $450K (US office + 2 employees + benefits + travel)
  • Additional benefit: Higher close rates, larger deals, better retention
  • Net advantage: $200K savings + $1.8M additional revenue vs solo approach

When Partnership Proxy Works Best

Ideal business characteristics:

  • High-touch sales process requiring relationship building
  • Complex product benefiting from local expertise and support
  • Enterprise customers who value local presence and accountability
  • Recurring revenue justifying ongoing partnership investment

Partner selection criteria:

  • Industry expertise: Deep knowledge of your target market
  • Network access: Relationships with potential customers
  • Sales capability: Proven track record in similar products
  • Cultural fit: Aligned values and long-term vision

Common mistakes to avoid:

  • Hiring instead of partnering: Employees have different incentives than partners
  • Equal revenue split: Should be based on value contribution, not 50/50
  • Broad territory grants: Start with specific geography or vertical
  • No performance metrics: Clear targets and accountability measures required

Model 2: The Customer-First Entry

How It Works

The sequence:

  1. Land major US customer from your current location
  2. Use customer relationship to understand market deeply
  3. Establish minimal US presence justified by customer needs
  4. Scale operations based on proven demand patterns
  5. Expand customer base using initial customer as case study and reference

Key insight: Customer-driven expansion is lower risk and higher ROI than market-driven expansion.

Case Study: London Fintech → US Banking Market

Background:

  • Company: Regulatory compliance software, 12 employees, based in London
  • Opportunity: US banks facing similar regulatory challenges as EU banks
  • Challenge: US banking regulations complex, relationship-driven sales required

The customer-first approach:

Phase 1: Remote Customer Acquisition (Months 1-6)

  • Target: Mid-size US banks struggling with compliance automation
  • Approach: Content marketing, webinars, thought leadership
  • Result: 3 serious prospects, 1 signed customer ($180K annual contract)

Phase 2: Customer-Driven Presence (Months 7-12)

  • Customer request: On-site implementation support and relationship management
  • Response: Hired US-based implementation consultant (1099 contractor)
  • Investment: $8K/month for part-time US presence
  • Result: Successful implementation, customer expansion to $420K annually

Phase 3: Scaled Operations (Months 13-24)

  • Customer referrals: Original customer introduced 4 potential clients
  • Market intelligence: Learned US compliance requirements through customer experience
  • Expansion: Hired full-time US customer success manager
  • Result: 6 US customers, $2.1M US revenue

18-month results:

  • US revenue growth: $0$2.1M
  • Customer base: 6 enterprise banking customers
  • US team: 2 people (customer success + implementation)
  • Total US investment: $280K vs projected $600K for speculative market entry

Unexpected advantages:

  • Product development insights: Customer usage patterns informed feature roadmap
  • Regulatory expertise: Learned US compliance requirements through customer collaboration
  • Market positioning: Original customer became case study for entire market expansion
  • Investor interest: US revenue growth attracted US investors for Series A

Case Study: Sydney DevTools → US Tech Market

Background:

  • Company: Developer productivity platform, 6 employees, based in Sydney
  • Challenge: US market 10x larger but competitive and saturated
  • Constraint: Limited capital for speculative US expansion

Customer-first strategy:

The breakthrough customer:

  • Profile: Series B startup in San Francisco, 150 engineers
  • Problem: Developer productivity metrics and workflow optimization
  • Approach: Inbound lead from content marketing, closed remotely
  • Contract: $240K annually, 18-month commitment

Customer-driven expansion:

  • Month 3: Customer requested on-site workshops and training
  • Solution: Founder quarterly visits + local contractor for ongoing support
  • Month 8: Customer expanded usage across entire engineering org ($480K annually)
  • Month 12: Customer CTO introduced us to 3 other portfolio companies

Scale results after 2 years:

  • US customers: 12 companies (including 4 unicorns)
  • US revenue: $3.8M annually
  • US presence: 1 full-time employee, quarterly founder visits
  • Market position: Known as "the developer productivity experts" in SF ecosystem

Strategic advantages that emerged:

  • Premium pricing: US customers paid 60% more than Australian customers
  • Product focus: Customer feedback drove product development toward higher-value features
  • Network effects: Tech ecosystem connections generated consistent inbound leads
  • Acquisition interest: US market presence attracted acquisition offers from US companies

When Customer-First Entry Works Best

Optimal conditions:

  • Clear value proposition that translates across markets
  • High-value customers who can justify investment in relationship
  • Network effect potential where customers can provide referrals
  • Product-market fit already proven in home market

Execution requirements:

  • Strong remote sales capability to land initial customer
  • Excellent customer success to expand and retain initial relationship
  • Flexible service delivery to meet customer-specific needs
  • Systematic approach to capture learnings and scale insights

Model 3: The Digital-First Scaling

How It Works

The approach:

  • Build US customer base entirely through digital channels
  • Optimize for self-serve customer acquisition and onboarding
  • Add human touchpoints selectively based on customer value and feedback
  • Establish physical presence only when ROI clearly justifies investment

Key insight: Digital-first businesses can capture US market premium without US cost structure.

Case Study: Amsterdam E-commerce Tools → US SMB Market

Background:

  • Company: E-commerce optimization platform, 9 employees, based in Amsterdam
  • Market opportunity: US e-commerce market 5x larger than European market
  • Business model: Self-serve SaaS with freemium conversion

Digital-first US strategy:

Phase 1: Market Entry (Months 1-6)

  • Content strategy: US-focused SEO content, case studies, webinars
  • Product localization: USD pricing, US tax calculations, local integrations
  • Customer acquisition: Google Ads, content marketing, affiliate partnerships
  • Results: 480 US signups, 67 paid conversions, $18K MRR

Phase 2: Optimization (Months 7-18)

  • Conversion improvement: US-specific onboarding flow, pricing optimization
  • Customer support: US timezone chat support (outsourced to Philippines)
  • Partnership development: Integrations with US-specific e-commerce platforms
  • Results: 2,100 US customers, $147K MRR, 34% conversion rate

Phase 3: Selective Scaling (Months 19-30)

  • Enterprise focus: Added high-touch sales for $500+/month customers
  • US hire: Part-time business development manager for enterprise prospects
  • Market expansion: Added social commerce and marketplace integrations
  • Results: 4,200 customers, $340K MRR, 15% enterprise customer mix

30-month results:

  • Customer base: 4,200 US customers vs 1,800 European customers
  • Revenue: $340K US MRR vs $180K European MRR
  • Profit margins: 78% US vs 71% European (higher prices, lower support costs)
  • Team impact: 1 part-time US employee vs 9 full-time European employees

Unexpected strategic advantages:

  • Market size leverage: Same marketing effort reached 5x larger audience
  • Pricing power: US customers paid 40% higher prices for identical product
  • Competition dynamics: Less price-sensitive market allowed premium positioning
  • Product development focus: US customer feedback drove higher-value feature development

Case Study: Toronto B2B Marketing → US Agency Market

Background:

  • Company: Marketing automation for agencies, 5 employees, Toronto-based
  • Challenge: Canadian agency market limited, US market highly competitive
  • Advantage: Deep expertise in marketing automation, strong product differentiation

Digital-first approach:

Content-driven customer acquisition:

  • Strategy: Educational content targeting US marketing agencies
  • Channels: Blog, podcast, YouTube, industry publications
  • Focus: Advanced marketing automation strategies and case studies
  • Timeline: 12 months of consistent content before significant US customer acquisition

Self-serve product optimization:

  • US market adaptations: Integrations with US-preferred tools (HubSpot, Salesforce)
  • Pricing strategy: US market pricing 50% higher than Canadian pricing
  • Support approach: 24/7 chat support, extensive documentation, video tutorials
  • Onboarding: Automated sequence with US market examples and case studies

Results after 24 months:

  • US customers: 340 agencies vs 180 Canadian agencies
  • US revenue: $285K MRR vs $140K Canadian MRR
  • Customer acquisition cost: $180 US vs $250 Canadian (larger market, better content reach)
  • Customer lifetime value: $8,400 US vs $5,200 Canadian (higher prices, better retention)

Strategic advantages discovered:

  • Content reach: Same content effort reached 10x larger US audience
  • Expert positioning: Canadian perspective provided differentiation in crowded US market
  • Operational efficiency: Served larger market with same team size
  • Partnership opportunities: US market size attracted integration partnerships

When Digital-First Scaling Works Best

Optimal business models:

  • Self-serve products with low customer acquisition costs
  • Scalable delivery that doesn't require human intervention
  • Clear value proposition that translates across cultures
  • Recurring revenue that justifies customer acquisition investment

Market characteristics:

  • Large addressable market that justifies digital marketing investment
  • Search-driven customer behavior where content marketing is effective
  • Price-insensitive segments willing to pay premium for quality solutions
  • Network effects where satisfied customers drive referral growth

Execution requirements:

  • Strong product-market fit in home market before expansion
  • Content marketing capability to build awareness and trust remotely
  • Excellent customer onboarding to ensure success without human intervention
  • Data-driven optimization to improve conversion and retention continuously

The Strategic Advantages That Emerged

These benefits surprised both me and my clients:

Cost Arbitrage Compounding

What we expected: Lower operational costs by staying in lower-cost locations What actually happened: Cost advantages compounded with US market pricing power

Example numbers:

  • Toronto SaaS company: 40% lower operational costs + 35% higher US prices = 85% better margins
  • London fintech: 25% lower costs + 60% higher US prices + stronger pound = 95% better margins
  • Amsterdam e-commerce: 45% lower costs + 40% higher US prices = 98% better margins

The insight: Geographic arbitrage works both ways - lower costs AND higher prices.

Want the full playbook? I wrote a free 350+ page book on building without VC.
Read the free book·Online, free

Differentiation Through Origin

What we expected: Need to overcome "foreign" perception as disadvantage What actually happened: Foreign origin became competitive differentiation

Differentiation patterns:

  • Canadian companies: Viewed as more trustworthy and less aggressive than US competitors
  • European companies: Perceived as more sophisticated and privacy-conscious
  • Asian companies: Seen as more innovative and cost-effective

Customer feedback examples:

  • "We chose them because they're not just another Valley startup"
  • "Their European perspective on data privacy was exactly what we needed"
  • "Finally, a company that doesn't overpromise and underdeliver"

Forced Product Excellence

What we expected: Need to match US competitors feature-for-feature What actually happened: Distance forced focus on product quality over relationship selling

Quality advantages that emerged:

  • Better onboarding: Had to be excellent because couldn't rely on face-to-face support
  • Clearer documentation: International customers needed more comprehensive resources
  • More reliable product: Couldn't fix issues with personal attention, had to prevent them
  • Superior customer success: Proactive approach because reactive support was harder

Result: Remote companies often delivered better customer experience than local competitors.

Market Intelligence Advantages

What we expected: Disadvantage in understanding US market dynamics What actually happened: Outsider perspective provided unique market insights

Intelligence advantages:

  • Less industry groupthink: Not influenced by "what everyone knows" in local ecosystem
  • Cross-market pattern recognition: Could apply successful strategies from other markets
  • Customer-driven insights: Had to listen more carefully because couldn't rely on casual conversations
  • Competitive blindspots: US competitors didn't consider international companies as threats

Talent Access Optimization

What we expected: Talent disadvantage compared to US-based competitors What actually happened: Access to global talent pool while serving premium US market

Talent advantages:

  • Global hiring: Could hire best talent regardless of location
  • Cost optimization: Pay local market rates while capturing US market prices
  • Cultural diversity: International teams brought diverse perspectives to US market challenges
  • Retention benefits: Employees valued international company culture and flexibility

Choosing Your Model: Decision Framework

Business Model Alignment

Partnership Proxy works best for:

  • High-touch, relationship-driven sales processes
  • Complex products requiring local expertise
  • Enterprise customers valuing local presence
  • Industries where networks and relationships matter

Customer-First Entry works best for:

  • Clear value propositions that translate across markets
  • High-value customers who can justify expansion investment
  • Markets where customer referrals drive growth
  • Products requiring market-specific adaptation

Digital-First Scaling works best for:

  • Self-serve products with scalable delivery
  • Large addressable markets accessible through digital channels
  • Price-insensitive customer segments
  • Network effect or viral growth potential

Resource and Risk Assessment

Consider your constraints:

  • Capital availability: Partnership Proxy requires revenue sharing, Digital-First requires marketing investment, Customer-First requires customer success investment
  • Team expertise: Different models require different capabilities (relationship building vs digital marketing vs customer success)
  • Risk tolerance: Partnership Proxy lower risk but lower control, Digital-First higher risk but higher control
  • Timeline: Customer-First can be fastest to revenue, Digital-First takes longest to scale

Market Characteristics

Evaluate US market dynamics:

  • Competition intensity: Crowded markets favor Partnership Proxy, less crowded favor Digital-First
  • Customer behavior: Self-serve buyers favor Digital-First, relationship buyers favor Partnership Proxy
  • Market size: Large markets justify Digital-First investment, niche markets favor Partnership or Customer-First
  • Price sensitivity: Premium markets favor all models, price-sensitive markets favor Digital-First

Implementation Roadmap

Months 1-3: Foundation Building

All models require:

  • Legal structure: Ensure you can legally serve US customers from your location
  • Tax compliance: Understand US tax obligations for foreign companies
  • Payment processing: Set up USD payment processing and invoicing
  • Market research: Deep dive into US market dynamics and competition

Model-specific preparation:

  • Partnership Proxy: Identify and evaluate potential partners, draft partnership framework
  • Customer-First: Identify ideal customer profile and develop remote sales process
  • Digital-First: Develop US-focused content strategy and digital marketing plan

Months 4-9: Market Entry

Partnership Proxy execution:

  • Partner selection: Complete due diligence and select initial partner
  • Agreement negotiation: Finalize partnership terms and performance metrics
  • Process development: Create workflows for lead handoff, customer management, revenue sharing
  • Launch coordination: Begin joint sales and marketing activities

Customer-First execution:

  • Customer acquisition: Execute remote sales process to land initial customer
  • Relationship building: Establish strong customer success and account management
  • Market learning: Gather insights about US market through customer relationship
  • Service delivery: Deliver excellent results to build case study and references

Digital-First execution:

  • Content development: Create US-focused educational and promotional content
  • Channel optimization: Launch and optimize digital marketing channels
  • Product adaptation: Localize product for US market preferences and requirements
  • Conversion optimization: Test and improve customer acquisition and conversion funnels

Months 10-18: Scale and Optimize

All models:

  • Performance analysis: Measure results against projections and adjust strategy
  • Process optimization: Streamline operations for efficiency and scalability
  • Team development: Add capabilities needed for next phase of growth
  • Strategic planning: Plan next phase expansion based on learnings and results

Success metrics by model:

  • Partnership Proxy: Revenue growth, customer acquisition, partner satisfaction, market penetration
  • Customer-First: Customer expansion, referral generation, market intelligence, product development insights
  • Digital-First: Customer acquisition cost, lifetime value, conversion rates, market share

Risk Management and Contingency Planning

Potential issues:

  • Tax compliance: Complex US tax obligations for foreign companies
  • Employment law: If hiring US employees, must comply with US labor regulations
  • Industry regulations: Some industries have specific requirements for US operations

Mitigation strategies:

  • Legal counsel: Engage US attorney familiar with your industry and business model
  • Tax advisory: Work with accountant experienced in cross-border business taxation
  • Compliance monitoring: Stay informed about regulatory changes affecting your business

Operational Risks

Potential challenges:

  • Time zone coordination: Communication delays with US customers and partners
  • Cultural misunderstandings: Different business practices and expectations
  • Quality control: Harder to manage service delivery and customer satisfaction remotely

Mitigation approaches:

  • Communication systems: Establish clear communication protocols and response time expectations
  • Cultural education: Learn US business culture and customer expectations
  • Quality monitoring: Implement systems to track customer satisfaction and service quality

Strategic Risks

Long-term considerations:

  • Partner dependence: Over-reliance on key partners or customers
  • Market changes: US market dynamics or competitive landscape shifts
  • Scaling limitations: Models that work at small scale may not work at large scale

Contingency planning:

  • Diversification: Build multiple revenue streams and relationships
  • Market monitoring: Stay informed about competitive and regulatory changes
  • Scale planning: Plan for operational model evolution as business grows

The Bottom Line

You don't need to move to the US to build a successful US business.

The three models that work:

  • Partnership Proxy: 35% revenue share, 200%+ better results than direct approach
  • Customer-First Entry: Land one customer, scale from proven demand
  • Digital-First Scaling: Capture market premium without cost structure penalty

The strategic advantages are real:

  • Cost arbitrage + pricing power = exceptional margins
  • Foreign origin as differentiation, not disadvantage
  • Distance forces product excellence and systematic customer success
  • Outsider perspective provides unique market insights

Choose your model based on your business characteristics, resources, and risk tolerance.

The US market is accessible. You just need to be strategic about how you access it.

$47M in combined client revenue proves it works. The question isn't whether it's possible.

The question is which model fits your business.